FAQ
YXL LIGHTING ships most in-stock orders within 1–3 business days from our U.S. fulfillment point. Standard delivery time is 3–7 business days within the continental U.S. International orders (outside the U.S. and Canada) typically take 30–45 days. You'll receive a tracking number once your order ships, which you can track on the FedEx or UPS website.
Yes. YXL LIGHTING offers free shipping on all orders within the continental United States (some remote areas excluded). Canadian shipping is available and quoted at checkout. For wholesale orders, free freight applies to orders over $2,500 to the continental U.S.
YXL LIGHTING selects logistics providers based on destination and order size to optimize delivery time and cost. We're unable to accommodate requests for specific carriers. Any delays caused by the shipping company are outside our control, though we'll always assist in resolving issues.
Yes. YXL LIGHTING ships to Canada, with delivery typically within 3–6 business days. Canadian shipping is quoted at checkout based on order weight and destination. Most YXL LIGHTING fixtures carry cUL or cETL certification for Canadian electrical code compliance.
Yes, to select international destinations. International orders ship via sea freight and typically take 30–45 days. Customs duties and import documentation are the buyer's responsibility; we provide a commercial invoice, packing list and country-of-origin certificate.
Orders placed on U.S. holidays are typically shipped the next business day. YXL LIGHTING follows the standard U.S. holiday calendar.
Packages may experience delays due to weather, inventory, billing or shipping verification. If you have a tracking number, check the status on the FedEx or UPS website. For order progress questions, contact info@yxlelectronic.com.
All YXL LIGHTING commercial LED fixtures carry a 5-year limited warranty (some products carry 12 months — check the specific product page). The warranty covers manufacturing defects and product failures when the product is correctly used for its intended application. The warranty is valid for purchases made directly through yxllighting.com. Coverage starts from the date of purchase.
Email info@yxlelectronic.com with your purchase order number and a photo or video showing the failure (with the product number visible on the back). YXL LIGHTING issues a Return Material Authorization (RMA) for all warranty reviews. Notify us in writing within 15 days of the failure. After receiving your RMA number, return the product within 10 days with the RMA number clearly marked on the shipping box. Once we receive the product, we'll review within 48 hours and ship a replacement at our cost.
Yes. Any modification to the product voids the warranty. This includes altering the driver, rewiring the fixture beyond standard installation, or any physical modification to the housing or electronics.
Sunco offers a longer warranty period (7 years vs YXL's 5 years), and we're upfront about that. However, two factors favor YXL's coverage:
(1) YXL calculates warranty from your purchase date, giving you the full 5 years of use;
(2) YXL's warranty process ships a replacement fixture within 48 hours of approval with prepaid return shipping. For most commercial fixtures rated L70 50,000 hours, both 5-year and 7-year warranties cover the period of highest failure risk (the first 2–3 years). Choose based on your total project value and what matters most for your application.
Here is the full Return Policy with details about refunds, which can take up to 3-5 business days to process.
Returns are accepted within 30 days of receiving the product. The item must be in original condition with undamaged packaging (wrapping, clamshells intact). Contact customer service first to confirm the return.
For approved warranty-related returns, YXL LIGHTING covers all costs.
For non-defect returns more than 30 days after receipt, the customer covers return shipping.
Returns are accepted within 30 days of receiving the product. The item must be in original condition with undamaged packaging (wrapping, clamshells intact). Contact customer service first to confirm the return.
For approved warranty-related returns, YXL LIGHTING covers all costs.
For non-defect returns more than 30 days after receipt, the customer covers return shipping.
For warranty/defect claims: YXL LIGHTING covers return shipping once the claim is approved.
For non-defect returns (changed your mind, no longer needed) within 30 days: contact us to confirm; return shipping arrangements depend on the situation.
For non-defect returns (changed your mind, no longer needed) within 30 days: contact us to confirm; return shipping arrangements depend on the situation.
Certain items cannot be returned, including custom or special-order products, and hazardous materials.
Standard commercial fixtures in original, unused condition with intact packaging are returnable within 30 days.
Standard commercial fixtures in original, unused condition with intact packaging are returnable within 30 days.
All three brands (YXL LIGHTING, Hyperlite, Sunco) offer a 30-day return window.
Key differences: Sunco offers free returns on continental U.S. orders over $100. Hyperlite requires the buyer to pay return shipping. YXL LIGHTING covers return shipping for approved warranty/defect claims, and arranges non-defect returns case-by-case.
For defect returns, YXL LIGHTING's policy is favorable.
For change-of-mind returns, compare each brand's current terms.
Key differences: Sunco offers free returns on continental U.S. orders over $100. Hyperlite requires the buyer to pay return shipping. YXL LIGHTING covers return shipping for approved warranty/defect claims, and arranges non-defect returns case-by-case.
For defect returns, YXL LIGHTING's policy is favorable.
For change-of-mind returns, compare each brand's current terms.
Return to sender or refused packages will be restocked and you will be issued a refund for the order minus actual shipping cost.
Your refund will be processed as a credit applied to your credit card or original method of payment.
Please Note: Original shipping charges will only be refunded when the product return is the result of a YXL LIGHTING error. We do not take reponsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of the purchase. For a smooth return, please contact the Customer Service Team prior to returning your product.
Your refund will be processed as a credit applied to your credit card or original method of payment.
Please Note: Original shipping charges will only be refunded when the product return is the result of a YXL LIGHTING error. We do not take reponsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of the purchase. For a smooth return, please contact the Customer Service Team prior to returning your product.
No restocking fees apply to YXL Lighting brand items.
Once your return has been approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment. This usually takes about 3-5 business days.
If you have already been approved for a refund, but are not yet seeing it on your statement, remember that banks and credit card institutions often take time to process a refund before the amount is officially posted to your account. Please contact your financial institution or credit card company, in case your overdue refund has been caused by a delay in posting. Already did that? Please contact us.
If you have already been approved for a refund, but are not yet seeing it on your statement, remember that banks and credit card institutions often take time to process a refund before the amount is officially posted to your account. Please contact your financial institution or credit card company, in case your overdue refund has been caused by a delay in posting. Already did that? Please contact us.
You have up to 30 days to return an item you accidentally ordered. Please contact our Customer Service team to begin the process of a return and refer to our Return Policy for complete details.
We apologize for the trouble you are experiencing with your order and hope to work with you to resolve this issue.
Late Shipment
If you ordered a YXL product on Amazon, please contact Amazon Customer Service. If you ordered on our website, or other online marketplaces, please contact our
Customer Service Team
so they can review your order and address your concerns about the shipping delay.
Ordered Wrong Item
You have up to 30 days to return an item you accidentally ordered.
Wrong Item Received
We apologize for shipping you the wrong item on your order. Please return the incorrect item after speaking with our helpful
Customer Service Team.
Once your returned item is received and inspected, we will send you the replacement item.
If you purchased a YXL product on Amazon, please contact Amazon Customer Service directly.
If you ordered from our website (yxllighting.com) or another online marketplace, please contact our Customer Service Team so they can review your order and assist you.
If you ordered from our website (yxllighting.com) or another online marketplace, please contact our Customer Service Team so they can review your order and assist you.
If you purchased a YXL product on Amazon, please contact Amazon Customer Service directly.
If you ordered from our website (yxllighting.com) or another online marketplace, please contact our Customer Service Team so they can review your order and assist you.
If you ordered from our website (yxllighting.com) or another online marketplace, please contact our Customer Service Team so they can review your order and assist you.
Yes, YXL LIGHTING offers bulk buying options to customers who qualify. Please complete the Bulk Sales & Inquiry Form to provide details about which products interest you and the estimated quantities you wish to purchase. A YXL Sales representative will correspond with you.
At this time, there is no price match guarantee. Any price variance you see may be attributed to a strategic promotion.
Please Contact Our Customer Service Team to cancel your order and reorder the product(s) that you want. Have your order number ready so our team members can quickly assist you with this change request.
UFO high bays produce a 120° circular light footprint, ideal for open warehouses, gymnasiums and storage areas with even bulk inventory.
Linear high bays produce a 90° rectangular footprint, ideal for picking aisles, racked storage and spaces where light should follow a long axis.
A quick guide:
100W for 12–15 ft ceilings,
150W for 15–20 ft,
200W for 20–25 ft,
240W–300W for 25–30 ft,
300W–400W for 30–40 ft.
Use our Lighting Calculator for a project-specific estimate, or request a free photometric layout for installations of 10+ fixtures.
100W for 12–15 ft ceilings,
150W for 15–20 ft,
200W for 20–25 ft,
240W–300W for 25–30 ft,
300W–400W for 30–40 ft.
Use our Lighting Calculator for a project-specific estimate, or request a free photometric layout for installations of 10+ fixtures.
5000K daylight for warehouses, factories, gyms and workshops (best visual acuity).
4000K neutral white for offices, retail and mixed-use spaces.
3000K–3500K warm white for hospitality and recovery studios.
Many YXL LIGHTING fixtures offer selectable CCT so you can adjust on-site.
4000K neutral white for offices, retail and mixed-use spaces.
3000K–3500K warm white for hospitality and recovery studios.
Many YXL LIGHTING fixtures offer selectable CCT so you can adjust on-site.
Most YXL LIGHTING commercial fixtures (UFO high bay, linear high bay, parking lot, panels) are 0-10V dimmable. Pair with our 0-10V Dimmer Switch or PIR Motion Sensor for energy savings.
Standard shop lights are typically on/off only — check the individual product page.
Standard shop lights are typically on/off only — check the individual product page.
IP (Ingress Protection) rating measures resistance to dust and water.
IP65 (most YXL LIGHTING fixtures) means dust-tight and protected against water jets — suitable for warehouses, damp locations and covered outdoor use.
IP66 (parking and flood fixtures) adds protection against powerful water jets for washdown and coastal environments.
IP65 (most YXL LIGHTING fixtures) means dust-tight and protected against water jets — suitable for warehouses, damp locations and covered outdoor use.
IP66 (parking and flood fixtures) adds protection against powerful water jets for washdown and coastal environments.
YXL LIGHTING commercial fixtures are rated L70 50,000 hours — the LEDs retain at least 70% of initial output at 50,000 hours. At 12 hours/day operation, that's about 11 years.
Premium-tier fixtures (Super Series) use drivers rated for 100,000+ hours.
Premium-tier fixtures (Super Series) use drivers rated for 100,000+ hours.
Yes. All YXL LIGHTING commercial fixtures are rated for ambient temperatures from −22°F to 122°F (−30°C to 50°C). This covers unheated warehouses, cold storage and most outdoor U.S. and Canadian installations.
YXL LIGHTING commercial fixtures carry UL Listed, cUL (Canada), ETL Listed, DLC Qualified (Standard or Premium), FCC Part 15, and RoHS certifications.
Specific certifications vary by product — check the individual product page or spec sheet.
Specific certifications vary by product — check the individual product page or spec sheet.
Yes. All DLC-qualified fixtures (most commercial YXL products) are listed on the DesignLights Consortium Qualified Products List, making them eligible for utility rebate programs across the U.S. and Canada. Typical rebate: $50–$200 per fixture. The DLC Product ID is printed on every invoice for rebate filing.
(1) Confirm the fixture is DLC qualified (printed on your invoice).
(2) Identify your utility's rebate program — most U.S. utilities run one.
(3) Submit your purchase invoice and DLC ID through your utility's rebate portal.
Most rebates pay out within 6–10 weeks. Email info@yxlelectronic.com with your zip code and we'll help identify applicable programs.
(2) Identify your utility's rebate program — most U.S. utilities run one.
(3) Submit your purchase invoice and DLC ID through your utility's rebate portal.
Most rebates pay out within 6–10 weeks. Email info@yxlelectronic.com with your zip code and we'll help identify applicable programs.
DLC Standard is the baseline energy-performance certification.
DLC Premium requires higher efficacy (typically 130+ LM/W) and qualifies for larger utility rebates (often 2–3× the Standard rebate).
YXL LIGHTING prices Standard and Premium fixtures identically within the same family, so choose Premium when available.
DLC Premium requires higher efficacy (typically 130+ LM/W) and qualifies for larger utility rebates (often 2–3× the Standard rebate).
YXL LIGHTING prices Standard and Premium fixtures identically within the same family, so choose Premium when available.
Yes. Every YXL LIGHTING commercial fixture has a downloadable spec sheet (PDF) with efficacy, CCT, CRI, L70 hours and certifications.
Photometric files (.ies format) for use in DIALux/AGi32 are available on request. Email info@yxlelectronic.com.
Photometric files (.ies format) for use in DIALux/AGi32 are available on request. Email info@yxlelectronic.com.
For plug-and-cord testing, yes — most YXL LIGHTING high bays ship with a 6-ft 3-prong U.S. plug. For permanent installation, NEC requires a licensed electrician to hardwire the fixture to your branch circuit. Many customers test with the plug-cord, then hire an electrician for permanent hardwiring.
Standard fixtures accept 100-277V AC, covering single-phase 120V/240V and three-phase 208V/240V/277V commercial circuits.
A 277-480V high-voltage variant is available for industrial sites on request.
A 277-480V high-voltage variant is available for industrial sites on request.
Connect the violet (0-10V positive) and gray (0-10V negative) low-voltage leads from the dimmer to the matching leads on each fixture's driver. The line-voltage wiring connects to the dimmer's LINE and LOAD terminals. Installation should be performed by a licensed electrician. See our 0-10V Dimmer Switch product page for full instructions.
Temporary work lights and shop lights feature daisy-chain pass-through outlets — connect 4–6 fixtures per outlet (within circuit capacity). Commercial high bays for permanent installation are hardwired per the electrical plan; they don't have integrated pass-through outlets.
Common causes:
(1) the 0-10V leads are reversed — check polarity (violet to violet, gray to gray);
(2) the dimmer trim needs adjustment;
(3) the fixture isn't 0-10V compatible — verify the spec sheet says "0-10V dimmable" not "triac dimmable".
(1) the 0-10V leads are reversed — check polarity (violet to violet, gray to gray);
(2) the dimmer trim needs adjustment;
(3) the fixture isn't 0-10V compatible — verify the spec sheet says "0-10V dimmable" not "triac dimmable".
Most YXL LIGHTING high bays support hook, chain, surface mount and 3/8" NPT pole mount. Mounting hardware is included. Tripod and floor-stand brackets for temporary work lights are sold separately as accessories.
All three are commercial LED lighting brands serving the U.S. market. Key differences:
(1) Warranty — YXL LIGHTING and Hyperlite both offer 5-year warranty; Sunco offers 7 years, but YXL LIGHTING calculates from purchase date while Hyperlite calculates from manufacture date.
(2) Free photometric design — YXL LIGHTING provides free DIALux/AGi32 layouts for projects of 10+ fixtures, a service most competitors reserve for large orders.
(3) Manufacturing experience — YXL LIGHTING has manufactured LED lighting since 2007 (18+ years), with manufacturer-direct pricing.
(4) Market coverage — YXL LIGHTING and Sunco both serve the U.S. and Canada.
Bottom line: choose Sunco for the longest warranty; choose YXL LIGHTING for free photometric design, purchase-date warranty calculation and manufacturer-direct pricing.
(1) Warranty — YXL LIGHTING and Hyperlite both offer 5-year warranty; Sunco offers 7 years, but YXL LIGHTING calculates from purchase date while Hyperlite calculates from manufacture date.
(2) Free photometric design — YXL LIGHTING provides free DIALux/AGi32 layouts for projects of 10+ fixtures, a service most competitors reserve for large orders.
(3) Manufacturing experience — YXL LIGHTING has manufactured LED lighting since 2007 (18+ years), with manufacturer-direct pricing.
(4) Market coverage — YXL LIGHTING and Sunco both serve the U.S. and Canada.
Bottom line: choose Sunco for the longest warranty; choose YXL LIGHTING for free photometric design, purchase-date warranty calculation and manufacturer-direct pricing.
Sunco offers a longer warranty period (7 years vs YXL LIGHTING's 5 years). However, YXL LIGHTING calculates warranty from your purchase date (giving you the full 5 years of use) and ships a replacement fixture within 48 hours of approval with prepaid return shipping.
Both cover the period of highest failure risk (first 2–3 years) for L70 50,000-hour rated fixtures.
Both cover the period of highest failure risk (first 2–3 years) for L70 50,000-hour rated fixtures.
All three brands offer a 30-day return window.
Sunco offers free returns on continental U.S. orders over $100;
Hyperlite requires the buyer to pay return shipping;
YXL LIGHTING covers return shipping for approved warranty/defect claims and arranges non-defect returns case-by-case.
Sunco offers free returns on continental U.S. orders over $100;
Hyperlite requires the buyer to pay return shipping;
YXL LIGHTING covers return shipping for approved warranty/defect claims and arranges non-defect returns case-by-case.
YXL LIGHTING operates a manufacturer-direct model with no distributor markup, generally resulting in competitive per-fixture pricing. Sunco offers automatic volume discounts on orders over $500. YXL LIGHTING offers tiered wholesale pricing starting at 10 units.
For project quantities, request a quote from each brand — pricing varies by SKU, certification level and order volume.
For project quantities, request a quote from each brand — pricing varies by SKU, certification level and order volume.
All three brands offer DLC-qualified fixtures eligible for utility rebates. The rebate amount depends on the fixture's DLC tier (Standard vs Premium) and your local utility program, not the brand.
YXL LIGHTING provides DLC Product IDs on every invoice and offers free rebate-program identification.
YXL LIGHTING provides DLC Product IDs on every invoice and offers free rebate-program identification.
Yes. YXL LIGHTING, Hyperlite (hi-hyperlite.com) and Sunco all serve commercial and industrial LED lighting needs including warehouses, factories, parking lots and workshops.
YXL LIGHTING's particular strengths are free photometric design support, a dedicated wholesale program for contractors, and manufacturer-direct fulfillment.
YXL LIGHTING's particular strengths are free photometric design support, a dedicated wholesale program for contractors, and manufacturer-direct fulfillment.
Yes. YXL LIGHTING's wholesale program offers tiered volume pricing starting at 10 units, with project pricing for 50+ units.
We serve electrical contractors, distributors, retrofit specialists, multi-site operators and OEM partners.
We serve electrical contractors, distributors, retrofit specialists, multi-site operators and OEM partners.
Net 30 terms are available for established wholesale accounts with approved credit. First-time wholesale customers complete a brief credit application.
Wire, ACH and credit card are also accepted.
Wire, ACH and credit card are also accepted.
For qualified project orders of 50+ units, YXL LIGHTING provides sample units at a discounted rate, refundable against the full order.
Email sales@yxlelectronic.com with the SKUs you want to evaluate.
Email sales@yxlelectronic.com with the SKUs you want to evaluate.
Yes. YXL LIGHTING accepts OEM and private-label orders with a minimum of 500 units per SKU. Custom optical design, housing colors and branded packaging are available. Contact sales@yxlelectronic.com.
Yes. For chains or multi-warehouse operators, YXL LIGHTING assigns a dedicated project coordinator, holds inventory for phased installation, and produces site-specific photometric layouts. Contact sales@yxlelectronic.com with your project scope.
About Us
Founded 2007 · Austin, TX
Commercial & Industrial
Commercial & Industrial
LED Lighting Manufacturer
YXL Lighting designs, builds, and ships UL- and DLC-certified high bay lights, parking lot fixtures, loading dock lights, and construction work lights — serving facility managers, electrical contractors, and project owners across the U.S. and Canada, direct from our 80,000 sq ft production facility with U.S. fulfillment from Hayward, California.
Certification
UL / DLC / ETL
Warranty
5-Year Full Replace
Fulfillment
Hayward, CA — US
Delivery
2–7 Business Days
2007
Year Founded
18+
Years LED Experience
80K
Sq Ft Facility
40+
Active Certifications
5yr
Full Replacement Warranty
Company at a Glance
Headquarters
5900 Balcones Drive, Suite 100, Austin, TX 78731, United States
Markets
United States and Canada
Products
High Bay Lights, Parking Lot Lights, Loading Dock Lights, Wall Pack Lights, Canopy Lights, Construction String Lights, Tripod Work Lights, Vapor Tight Lights, LED Flat Panels, Explosion Proof Lights
Certifications
UL, cUL, ETL, cETL, DLC, FCC, CE, RoHS, TUV — 40+ active certifications
Warranty
5-year full replacement warranty on all commercial fixtures
Shipping
Free shipping across the continental U.S. · 2–7 business day delivery
Returns
30-day return policy with full refund eligibility
Wholesale / OEM
Available — contact sales@yxlelectronic.com
What We Make
Four product families, one engineering team
Commercial Indoor
LED UFO and Linear high bay lights for warehouses, factories, and gymnasiums. 100W–400W with selectable wattage and CCT. UL Listed, DLC qualified, IP65 rated.
Commercial Outdoor
Parking lot fixtures (arm mount / slip fitter / dusk-to-dawn), wall packs 30W–120W, canopy lights, bollard and pathway lights. IP65–IP66 rated.
Jobsite & Construction
Temporary LED string lights, tripod work lights, portable hanging work lights. OSHA-compliant with linkable multi-light configurations.
Specialty & Industrial
Explosion-proof fixtures for Class I/II hazardous locations; vapor-tight LEDs for cold storage, car washes, food processing; 480V high-voltage variants.
Quality & Certifications
Independently tested before a single unit ships
Every YXL commercial fixture is independently tested and certified by a Nationally Recognized Testing Laboratory before it ships. Every unit is individually powered on, tested for output, and inspected before packaging.
UL LISTED
cUL LISTED
ETL LISTED
cETL LISTED
DLC QUALIFIED
FCC PART 15
RoHS
CE MARKED
TUV CERTIFIED
Our Manufacturing Approach
From design to dock, in three stages
01
Engineering owns the product
Our in-house engineering team — not a contracted ODM — controls optical design, thermal management, and driver selection on every fixture. Field issues are diagnosed by the same engineers who built it.
02
Quality control is upstream
We test components before assembly, not just finished units. This catches LED-binning variation, driver tolerance issues, and housing defects before they reach a customer's site.
03
Lead time is predictable
Direct production control lets us hold inventory on best-selling SKUs at our U.S. fulfillment point. Most orders ship within 1 business day; standard delivery is 2–7 days across the continental U.S.
Customer Commitments
What every order includes
5-Year Full Replacement Warranty
Every commercial fixture is covered from the purchase date. If a fixture fails due to a driver, housing, or LED chip defect, YXL ships a replacement at no charge with prepaid return shipping inside the continental U.S.
Free Photometric Design Support
For projects of 10+ fixtures, our team produces a free DIALux or AGi32 photometric simulation with fixture count, placement, average footcandle, and uniformity-ratio calculations. Submit to info@yxlelectronic.com; turnaround typically 2 business days.
Wholesale, Project & OEM Pricing
Bulk pricing above 10 units. Project pricing for larger jobs quoted directly. OEM and ODM relationships — including private labeling and custom fixture engineering — are available at sales@yxlelectronic.com.
Contact Us
Hello! Feel free to use the form below or contact us directly.
We aim to respond to all inquiries within 24 hours during business days (Monday–Friday).
Email us:
Order-related inquiries, returns & exchanges: sales@yxlelectronic.com
Product after-sales & technical support: info@yxlelectronic.com
Call us:
+1 (346) 529-5808
Mon–Fri, 8AM–8PM (PST)
Our address:
EF BRIGHT CORPORATION (USA)
5900 Balcones Drive, Suite 100
Austin, TX 78731, United States
Shipping Policy
Support · Shipping
Shipping Policy
Everything you need to know about order processing, delivery windows, and where YXL LIGHTING ships from.
Processing Time
1–2 Business Days
Standard Delivery
3–7 Business Days
Express Delivery
3–5 Business Days
Frequently Asked Questions
Shipping & delivery, answered
01How long does delivery take?
Order Processing Time: All orders are processed within 1–2 business days.
Standard Shipping: 2 - 5 business days.
Express Shipping: 2 - 3 business days.
Total Delivery Time:
Standard Delivery: 3–7 business days (Standard Delivery Time = Processing time 1–2 days + Shipping time 2–5 days)
Express Delivery: 3–5 business days (Express Delivery Time = Processing time 1–2 days + Shipping time 2–3 days)
(Note: Pre-sale product delivery time is based on arrival time.)
If you have any questions about the progress of your order, please contact us. Alternatively, if you already have a tracking number, feel free to check the status on the FedEx or UPS website.
We follow the following U.S. holiday calendar. Orders placed on these days are typically shipped the next business day:
- New Year’s Eve and New Year’s Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day (the first Monday in September)
- Thanksgiving Day and the following Friday
- Christmas Eve and Christmas Day
Packages may experience delays due to factors such as weather conditions, product inventory, billing, and shipping verification.
Due to the impact of the COVID-19 pandemic, delivery times may be subject to delay.
02Can I change the items I ordered?
Once an order is placed, the requested items and selected quantities cannot be changed. In such cases, we recommend contacting us to cancel the incorrect order. Then, we suggest placing a new order for your preferred items on our website as soon as possible.
03Can I change the delivery address after my package has been shipped?
Unfortunately, we cannot change the shipment once the product is in transit.
04What should I do if I receive products different from what I ordered?
Contact the YXL LIGHTING customer service team via phone at +1(346)529-5808 and email at info@yxlelectronic.com.
05What if I receive incorrect/damaged products?
Contact us immediately and let us know if you receive a package that is not what you ordered:
Provide clear images of the items received or the item, along with the delivery note (ensure details are clearly visible). If the goods damaged, notify our customer service within 48 hours of receipt by emailing info@yxlelectronic.com. Our customer service will respond to your email within 24 hours.
06Where are your products shipped from?
All orders to the United States are shipped from U.S. warehouses.
All orders to Europe are shipped from EU warehouses.
07Do you deliver to my area?
While we strive to offer global shipping, currently, our courier services cannot deliver to:
- Guam
- U.S. Virgin Islands
- American Samoa
- Micronesia
- Hawaii
- Marshall Islands
- Northern Mariana Islands
- U.S. Virgin Islands
- U.S. Armed Forces
- Middle Eastern countries
- Southeast Asian countries
(Thank you for your understanding.)
08What is the shipping cost?
FREE SHIPPING. For shipping fees to special regions, please contact us at info@yxlelectronic.com. We will respond to your inquiry within 24 hours.
Returns & Refunds
If you are not completely satisfied with your purchase, we accept returns for unused items in the original packaging within 30 days of your purchase date.
RETURN:
1. Contact customer support via email: info@yxlelectronic.com
2. Ship items back to the address provided by our support team.
Note:
- All returns must happen within 30 days of the receipt of that product or yxllighting.com has the right to refuse the return.
- We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we've approved your return, please contact us at info@yxlelectronic.com.
Guidelines for items conditional return:
· Please confirm the solution with customer service first, if you need to return the product. For defective, damaged, or incorrectly shipped products, YXL Lighting will cover all reasonable return and replacement costs after verification.
· Packaging material (i.e. wrapping, clam shells) must not have been destroyed or broken
· Please note that we randomly select logistics providers and are unable to accommodate requests for specific ones. Any delays caused by the shipping company are out of our responsibility and we can not compensate for any resulting expenses. We will do our best to assist you in resolving any issues that arise.
Customer-Initiated Returns (Non-Defective Products)
If a return is requested for reasons not related to product defects, damage, or shipping errors, including but not limited to:
- Ordering the wrong item;
- Ordering the wrong size, wattage, voltage, or specification;
- No longer needing the product;
- Change of mind;
- Personal preference;
- Installation incompatibility or project changes;
the customer shall be responsible for all return-related expenses.
The refund amount will be reduced by all costs incurred by YXL Lighting, including:
- Payment processing fees (5% of the order value);
- Original shipping charges;
- Return shipping charges;
- Customs duties, import taxes, brokerage fees, and customs clearance charges;
- Any other non-refundable costs associated with processing and delivering the order.
Refunds will be issued only after the returned products have been received and inspected. Products must be returned unused, uninstalled, and in their original packaging. Returns that show signs of installation, use, damage, or missing packaging may be refused or subject to additional deductions. The final refund amount will be based on the actual costs incurred by YXL Lighting.
Exchange
1. Contact customer support via email: info@yxlelectronic.com
2. Our 5-year warranty means you can contact us for a replacement if you encounter any product issues within this period.
Note:
If your product requires replacement, please include your purchase order number in the email. Additionally, ensure you attach a photo or video showcasing the failure, with the product number visible on the back. Upon completing our review within 48 hours, we will arrange for the delivery of a new product, with all associated expenses covered by YXL Lighting. We stand by our commitment to a genuine 5-year warranty, backed by 17 years of brand reputation.
Warranty:
YXL Lighting warrants that lights purchased directly from YXL LIGHTING will be free from defects in material and workmanship until the earlier of five years from the date of purchasing, and 50,000 hours of operation.
Remedy:
· If the product is defective caused by material or production failures, this product will be repaired or replaced, at YXL LIGHTING's option. This warranty is expressly limited to the repair or replacement of the product. Relevant photos and videos are required for further evaluation.
· YXL LIGHTING should bear the relevant expenses after confirmation, and the specific expenses are subjected to YXL LIGHTING instructions.
Terms and Conditions:
This Limited Warranty is VOID under these circumstances:
- This limited warranty does not apply to loss or damage to the product caused by: negligence; abuse; misuse; mishandling; improper installation, storage, or maintenance; damage due to fire or acts of God; vandalism; civil disturbances; failure to follow installation, operating, maintenance or environmental instructions.
- Replacement of components with those from other manufacturers.
- Operating the product outside specified electrical values or subjecting it to abnormal use/stress such as under/over voltage conditions, excessive switching cycles, and extreme environmental conditions (e.g., ambient temperature).
- Products not purchased elsewhere on our site,
- Not the quality of the product itself, or man-made damage,
DISCLAIMER
Please pay attention to the working temperature of the light fixture. If the temperature exceeds the usage limit of the light fixture due to natural or man-made reasons causing damage to the light fixture, the warranty policy won't cover the loss. In case the product is not available, YXL LIGHTING reserves the right to replace the product with a comparable product.
HOW TO MAKE A WARRANTY CLAIM:
YXL LIGHTING Company issues a Return Material Authorization (RMA) for all requests for warranty review. To make a warranty claim, retain the failed Products and notify your YXL LIGHTING sales or customer service representative in writing within 15 days of the failure. After contacting YXL LIGHTING and receiving an RMA number, the Purchaser shall promptly return the Product after receiving instructions regarding if, when, and where to ship the Product. The Product must be returned within 10 days of receiving the RMA number, and the shipping box must be clearly marked with the RMA number. Failure to follow this procedure shall void this Limited Warranty. YXL LIGHTING reserves the right to examine all failed Products to determine the cause of failure and patterns of usage and shall be the sole judge as to whether any Product is defective and covered under this Limited Warranty.
5-Year Warranty Policy / Claims
5-Year Full Replacement Warranty
YXL LIGHTING offers a 5-year warranty on all products purchased on this website.
Every fixture is backed by our commitment to quality, from the day it leaves our factory to years of service on your site.
info@yxlelectronic.com
Response within 24 hours
Dear Customer, all industrial and commercial lights purchased from the YXL LIGHTING store are covered by a free replacement warranty for five years, calculated from your purchase date. If you experience any issue while using our products, please contact our after-sales team at info@yxlelectronic.com — we will respond within 24 hours. Attaching a photo or short video of the affected product, along with a description of the issue, helps us resolve it faster. Every reported issue is also shared with our product quality team, so we can improve future production and prevent similar problems. Thank you for trusting YXL LIGHTING.
Warranty Policy — Key Terms
Detailed description of the YXL LIGHTING warranty policy
01 — Coverage
Warranty period
During the covered period, the customer is entitled to a full or partial refund, store credit, or the right to exchange the product.
02 — Return shipping
Return charges
If a warranty claim is approved and a return is required, the customer may be responsible for return shipping charges.
03 — Eligibility
Conditions for approval of claims
Warranty claims are approved only when the product has been used in accordance with the instructions in the product manual or on the YXL LIGHTING website.
04 — Documentation
Additional possible requests
YXL LIGHTING may request additional information, such as product photos, videos, and details on how the product was used and installed.
05 — Care of the product
Additional conditions
The product must be installed and operated according to the instructions, free from accidents, negligence, abuse, or misuse, and purchased from YXL LIGHTING or an authorized distributor/retailer.
06 — Coverage area
Geographical limitation
This warranty applies only to products purchased and used within the jurisdiction of the United States.
07 — Verification
Product inspection
YXL LIGHTING reserves the right to inspect non-conforming products to determine the cause of the issue, and may request additional assessment of the lighting system.
08 — Voiding coverage
Modification nullifies warranty
Any modification made to the product will void the warranty.
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For over 16 years, our entire team has been committed to providing efficient, healthy, natural light that has a positive impact on you, your customers, and your family. Whether you need great light for work, business, industrial, or commercial use — we're here for you, and your satisfaction is our priority.
16Years of innovation — pioneer in energy saving & quality LED lighting
30Countries where YXL LIGHTING products are available
10M+Products sold worldwide
Energy efficiency has always been the core and soul of YXL LIGHTING.
Filing a Claim
How a warranty claim is handled
01
Contact our team
Email info@yxlelectronic.com with your order number, the product affected, and a description of the issue.
02
Share evidence
Attach a photo or short video of the product and installation. This is the fastest way to confirm eligibility and cause.
03
Receive a resolution
Once approved, we arrange a replacement, refund, or store credit per the terms above — we respond within 24 hours.
Wholesale Sales
Wholesale & Bulk Program
Wholesale & Bulk LED Lighting Program
YXL LIGHTING's wholesale program supplies UL-listed and DLC-qualified commercial LED fixtures to electrical contractors, electrical wholesalers, retrofit specialists, multi-site facility operators and OEM partners across the U.S. and Canada. Direct from our manufacturing facility, with U.S. fulfillment from warehouses in Hayward, CA, and Stafford, TX — no distributor markup, 5-year warranty on every commercial fixture, and dedicated project support from order placement through utility rebate filing.
Manufacturer since 2007
80,000 sq ft facility
DLC & UL certified
Free U.S. shipping
5-year warranty
Net 30 available
2
U.S. WAREHOUSES
California + Texas
California + Texas
3d
FAST DELIVERY
Within 3 business days*
Within 3 business days*
CA·TX
DUAL-COAST COVERAGE
*Delivery time may vary by location and carrier
*Delivery time may vary by location and carrier
Bulk pricing applies from
10 units
Project pricing on
50+ units (custom quote)
MOQ for OEM / Private Label
500 units per SKU
Standard lead time
In-stock SKUs: 1–3 business days · Project orders 50–500 units: 2–4 weeks · OEM 500+ units: 8–12 weeks
Payment terms
Net 30 available with credit approval · Wire, ACH, credit card accepted
Shipping
Free freight to continental U.S. & Canada, other regions shipping by quote
U.S. Fulfillment Locations
Hayward, CA · Stafford, TX — most orders reached within 3 business days
Documentation
DLC IDs, UL certificates, spec sheets, photometric files available on request
Sample policy
Discounted samples for qualified projects 50+ units, refundable against full order
Program Fit
Who Our Wholesale Program Serves
Electrical Contractors
General contractors, electrical contractors and design-build firms purchasing fixtures for client installations. Volume tier pricing from 10 units; project-based quotes for 50+ units. Net 30 terms with credit approval. Free DIALux/AGi32 photometric layouts for any project size.
Electrical Wholesalers & Distributors
Regional supply houses, electrical distributors and reseller accounts. Account-based pricing tiers, drop-ship capability to your customer addresses, branded packing slips available, dedicated account manager for restock cadence.
Retrofit Specialists & Lighting Designers
Energy services companies (ESCOs), retrofit consultants and lighting design firms managing utility rebate projects. Full DLC documentation packs, rebate-application-ready invoicing, project cost summaries on request.
Multi-Site Facility Operators
Chain retail, multi-warehouse logistics, fleet maintenance facilities and multi-property owners standardizing lighting across sites. Dedicated project coordinator, inventory holding for phased rollouts, site-specific photometric layouts.
Property Managers & Real-Estate Operators
Commercial real estate operators, multifamily property managers and HOA boards retrofitting common areas, parking facilities and exterior lighting. Project pricing on 25+ units, free photometric design for parking lots.
OEM / Private Label Partners
Brand owners, lighting companies and importers requiring private-label or custom-engineered fixtures. Minimum order of 500 units per SKU. Custom optical design, housing colors, branded packaging and OEM documentation available.
Pricing
Volume Pricing Tiers
YXL LIGHTING applies progressive volume discounts on stocked SKUs. For larger projects, custom pricing is quoted directly — typically below the published tier rates.
| Order Size | Discount vs MSRP | Example: 240W UFO High Bay (MSRP $89) |
|---|---|---|
| 25–49 units | 15% off | $75.65 each |
| 50–99 units | 18% off | $72.98 each |
| 100–499 units | 20% off | $71.20 each |
| 500+ units | Project pricing (request quote) | Custom |
| 1000+ units | OEM / Container pricing | Custom |
Discount percentages are guidelines and vary by product family. Specialty products (explosion-proof, vapor-tight, solar) have separate tier structures. All published prices are MSRP; actual contractor-program pricing is typically lower.
Process
How the Wholesale Process Works
1
Submit a quote request
Use the form below or email sales@yxlelectronic.com with:
(a) the product(s) and quantities you need,
(b) ship-to zip code,
(c) timeline,
(d) any required documentation (DLC IDs, spec sheets, photometric layout). Quotes are typically returned within 24 business hours.
2
Confirm the quote
Our sales team responds with a quote that includes unit price, freight, lead time and any project-specific notes (e.g., split shipments, custom packaging, branded paperwork). For first-time wholesale accounts, we'll also send a brief credit application if you'd like Net 30 terms.
3
Place the order
Approve the quote and choose payment (Net 30 with approved credit, wire, ACH or credit card). Orders are confirmed with an order acknowledgment listing exact ship date and tracking method.
4
Receive your shipment
Stock orders ship within 1–3 business days from the nearest of our two U.S. fulfillment points — Hayward, CA; Stafford, TX — so most orders are reachable within 3 business days. LTL freight orders are scheduled with carrier and include curbside delivery; liftgate and inside delivery available on request. We notify on dispatch with carrier tracking.
5
Post-delivery support
Every wholesale order includes documentation appropriate to the project (DLC IDs for rebate filing, UL certificates for permit submission, spec sheets for installation, installation drawings). Replacement fixtures under the 5-year warranty ship from the nearest fulfillment location with prepaid return shipping for the defective unit.
Advantages
Why Wholesale Buyers Choose YXL LIGHTING
Manufacturer-Direct Pricing
YXL LIGHTING designs and manufactures every fixture in our own facility. There's no distributor markup between us and you. Same UL/DLC-certified products other brands sell — at the manufacturer's price.
Free Photometric Design for Any Project Size
Most lighting suppliers offer photometric layouts only on orders over $25,000. YXL LIGHTING provides free DIALux or AGi32 photometric simulations for any project of 10+ fixtures, regardless of project value. Layouts include fixture count, placement, predicted footcandles and uniformity ratio — documentation suitable for permit submission and rebate applications.
DLC Rebate Documentation Pack
Every wholesale invoice includes DLC Product IDs ready for utility rebate filing. For multi-site projects, we provide a master rebate documentation pack (DLC IDs, spec sheets, photometric layouts, itemized invoices) formatted for direct submission to most U.S. utility rebate portals.
2 U.S. Fulfillment Locations — Fast Delivery Nationwide
Stock orders ship within 1–3 business days from the fulfillment point nearest to your job site. Our two warehouses — Hayward, CA; Stafford, TX — cover the full continental U.S., so most states are reachable within 5 business days. LTL freight pricing is competitive; we ship enough volume to negotiate favorable rates with major LTL carriers.
5-Year Warranty With Replacement, Not Repair
Failures under warranty are replaced with new fixtures shipped from the nearest warehouse location, with prepaid return shipping for the defective unit. No warranty repair shop, no waiting weeks for a refurbished replacement. The 5-year coverage applies whether you're a single contractor with a 10-fixture order or a multi-site operator with 5,000 fixtures.
Dedicated Account Manager for Wholesale Customers
Active wholesale accounts (50+ units/year) are assigned a dedicated YXL LIGHTING account manager. One point of contact for quotes, samples, ETA updates and warranty processing. Eliminates the customer-service ticket loop.
OEM & Private Label Available
For lighting brands, importers and B2B sellers needing private-label fixtures: custom optical design, housing finishes, lens colors and OEM packaging. MOQ 500 units per SKU. Discreet manufacturer relationship — your brand on every box.
Paperwork
What Documentation You'll Receive
With every wholesale order, YXL LIGHTING provides:
▸Order acknowledgment with confirmed ship date and tracking
▸DLC Product IDs for every DLC-qualified fixture (printed on the invoice)
▸UL/ETL certificates for the fixture family on request
▸Spec sheets in PDF, including efficacy, CCT, CRI, L70 hours, beam angle, photometric data
▸Photometric files (.ies format) for fixtures in your order, for use in DIALux/AGi32/Visual
▸Installation drawings with mounting details
▸MSDS / SDS for shipping consignee on request (relevant for sea freight or hazmat-handling carriers)
▸Country of origin certificates on request (relevant for customs / import documentation)
▸REACH / RoHS declarations for buyers exporting outside North America
▸5-Year Warranty Card with claim procedures
Get Started
Wholesale Account Setup
Ready to start? Three paths:
- Request a one-off project quote — use the quote form below for a specific project. No account needed.
- Set up a wholesale account — for recurring purchases, request a wholesale login with saved pricing and ship-to addresses at sales@yxlelectronic.com.
- Schedule a project call — for projects above $25,000 or multi-site rollouts, schedule a call with our sales team. Email sales@yxlelectronic.com with your timeframe and we'll send available slots.
Direct Contact
Wholesale sales: sales@yxlelectronic.com
Phone: +1 (346) 529-5808
Hours: Monday–Friday, 8:00 AM – 8:00 PM Pacific Time
Response time: 24 business hours for quote requests; same business day for active accounts
U.S. Fulfillment Locations
California Warehouse: 3343 Arden Rd, Ste 200, Hayward, CA 94545, USA
Texas Warehouse: 10647 W. Airport Blvd, Suite 200, Stafford, TX 77477, USA
Get a Number
Request a Quote
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Your order is protected against damage, loss, theft, and missing parts during transit. If something goes wrong with a shipment covered by Shipping Protection, use the links below to review the process and submit your claim.
Report an issue within 15 days of the delivery date. Have your order number and photos of the damage or packaging ready before you start.
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